GENERAL CONDITIONS OF SALE AND USE
GENERAL CONDITIONS OF SALE AND USE
IN EFFECT ON 19/03/2021
Overview of the site
This website is operated by SAS DB Wellness. On this site, the terms "we", "us" and "our" refer to SAS DB Wellness. SAS DB Wellness offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.
By visiting this site and/or purchasing any of our services, you are engaging in our "Service" and agreeing to be bound by the following terms and conditions ("Terms and Conditions", "Terms and Conditions"), including any additional terms, conditions and policies referenced herein and/or hyperlinked thereto. These Terms and Conditions apply to all users of this site, including, but not limited to, users who browse the site, are sellers, customers, merchants, and/or content contributors.
Please read these Terms and Conditions of Sale and Use carefully before accessing and/or using our website. By accessing and/or using any part of this site, you agree to be bound by these Terms and Conditions. If you do not agree to all of the terms and conditions of this agreement, then you should not access the website or use the services offered on it. If these Terms and Conditions of Sale and Use are considered an offer, acceptance is expressly limited to these Terms and Conditions of Sale and Use.
You can view the most recent version of the Terms and Conditions of Sale and Use at any time on this page. We reserve the right to update, change or replace any part of these Terms and Conditions of Sale and Use by posting updates and/or changes on our website. It is your responsibility to check this page regularly for changes. Your continued use of or access to the website following the posting of any changes constitutes your acceptance of those changes.
TABLE OF CONTENTS
1 - DEFINITIONS
2 - FIELD OF APPLICATION
3 - GENERAL CONDITIONS
4- ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION
5 - ACCEPTANCE AND ENFORCEABILITY
6 - CHARACTERISTICS OF THE RETREATS AND PRICES
7 - RETREAT RESERVATION AND PAYMENT
8 - SERVICE
9 - CHANGES IN SERVICES AND PRICES
10 - CANCELLATION BEFORE THE BEGINNING OF THE STAY
11 - PHYSICAL CONDITIONS AND MEDICAL CERTIFICATE
12 - OPTIONAL TOOLS
13 - THIRD PARTY LINKS
14 - USER COMMENTS, SUGGESTIONS AND OTHER PROPOSALS
15 - PERSONAL INFORMATION
16 - ERRORS, INACCURACIES AND OMISSIONS
16 - ERRORS, INACCURACIES AND OMISSIONS
17 - PROHIBITED USES
18 - DISCLAIMER OF WARRANTIES AND LIMITATION OF LIABILITY
19 - FORCE MAJEURE
20 - INDEMNIFICATION
21 - SEVERABILITY
22 - TERMINATION
23 - COMPLETENESS OF THE AGREEMENT
24 - APPLICABLE LAW
25 - CHANGES TO THE TERMS AND CONDITIONS OF SALE AND USE
26. NEWSLETTERS
27 - COMPLAINTS
28 - PROTECTION OF PERSONAL DATA
29 - CONTACT DETAILS
ARTICLE 1 - DEFINITIONS
"L'Endroit Wellness" refers to SAS DB WELLNESS, registered in the Montpellier Trade and Companies Register under number 893 488 296, whose registered office is located at 181 rue Camille Flammarion, 34000 MONTPELLIER.
"General Terms and Conditions of Sale" (hereinafter the "GTC") means these general terms and conditions of sale as a whole.
"Participant" means any person making a reservation or having made a reservation accepted and confirmed by DB WELLNESS and participating in a retreat.
"User" means an Internet user who connects to and uses the above-mentioned website.
"Provider" is SAS DB WELLNESS.
"Rules of Procedure" means the document accessible on the Internet site reminding the Participant of all the rules necessary for the proper conduct of the retreat, which the Participant undertakes to respect.
"Internet Site" refers to the Internet site of the company "L'Endroit Wellness" accessible at the following address: www.lendroitwellness.fr
"Retreat" and "Cure" refer to the services offered for sale by DB WELLNESS on its Internet Site, including, where applicable, the activities chosen by the Participant.
ARTICLE 2 - FIELD OF APPLICATION
1. The General Terms and Conditions of Sale shall apply to contracts relating to a Retreat at SAS DB WELLNESS, as well as to all other services provided by the Provider to Participants.
2. The Provider undertakes to make every effort to provide the Participants with a high quality of service.
3. The Service Provider is entitled to have the services ordered performed by any employee or subcontractor of its choice, under its general liability.
These general terms and conditions of sale ("GTC") apply, without restriction or reservation, to all sales concluded by the Vendor with non-professional buyers ("the clients or the customer"), wishing to acquire the services offered for sale ("the services or services") by the Vendor on the website l'endroit Wellness, whose internet address is https://www.lendroitwellness.fr/ ("the site or site").
Governed by Article L.441-9 of the French Commercial Code and in accordance with Article L.215-1 of the French Consumer Code, these General Terms and Conditions of Sale determine the rights and obligations of the seller and of the customers under the various contracts offered on the site. The site is published by Webnode.
The services governed by these GTC are those that appear on the Site and which are indicated as sold by the seller. They are offered within the limits of available stocks. The essential characteristics of the services are described and presented with the greatest possible accuracy on the descriptive sheet 'program' present on the site. It is specified that the photographs of the places or their reproduction on any other support which appear on the site have only an indicative value, they do not have a contractual character and could not engage the responsibility for the Salesman. The main characteristics of the services and in particular the specifications, illustrations and indications of program or condition of the program, are presented on the site. The customer is required to take note of these before placing an order.
The information provided to the seller must be accurate. The customer must ensure that the information is correct and compliant when subscribing. In the event of erroneous information being communicated, the seller cannot be held responsible. The choice and purchase of services are the only responsibility of the customer. Customers declare that they are of legal age and fully capable of contracting. The offers of services are within the limits of available stocks, as specified when placing the order. These GTC are accessible at any time on the site and will prevail over any other document. The present document aims at fixing the GTC of the seller's services. According to the evolution of the site, the seller reserves the possibility of modifying them and consequently asks the customer to refer to them regularly.
ARTICLE 3 - GENERAL TERMS AND CONDITIONS
The GTC apply to the Retreats offered by DB WELLNESS and booked by each Participant. Consequently, the GTC shall govern all relations between DB WELLNESS and each person wishing to book a Retreat or a wellness day, as well as each Participant in a reserved Retreat.
The Retreats are reserved for natural persons who have reached the age of majority and, subject to the prior written consent of DB WELLNESS, for minors who are over 16 years of age on the day on which the Retreat begins, provided that they are accompanied by a person of legal age with parental authority who has provided DB WELLNESS with proof of such authority and of the age of the minor concerned at the time of the reservation.
For all first-time reservations for a Retreat, each Participant shall, upon arrival, present to DB WELLNESS his/her identity card or passport in order to prove his/her identity and, if applicable, the identity card of the accompanying minor.
We reserve the right to deny access to the services to any person at any time, for any reason whatsoever.
You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service or use of the Service, or any access to the Service or contact on the website through which the Service is provided, without our prior express written permission.
The headings used in this agreement are included for your convenience, and will not limit or affect these Terms.
ARTICLE 4- ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION
We are not responsible for the accuracy, completeness or timeliness of the information available on this site. The content of this site is provided for informational purposes only and should not be relied upon as your sole source of information for making decisions without first consulting more accurate, complete and up-to-date information sources. If you decide to rely on the content presented on this site, you do so at your own risk.
This site may contain certain prior information. Such past information, by its nature, is not current and is provided for informational purposes only. We reserve the right to change the content of this site at any time, but we have no obligation to update the information on our site. You agree that it is your responsibility to monitor changes to our site.
ARTICLE 5- ACCEPTANCE AND ENFORCEABILITY
The applicable GTC are those in force on the day of the reservation.
The current GTC are available to the Participant on the Website. They are also mentioned on the back of the Registration Form for Cures.
Any reservation of a Retreat therefore implies full and complete acceptance of the GTC. No other provision, clause or condition emanating from the Participant shall prevail over the GTC.
ARTICLE 6 - CHARACTERISTICS OF THE RETREATS AND PRICES
The Retreats offered by DB WELLNESS, as well as the corresponding prices, are detailed on the Website and are recalled during registration by telephone or by e-mail.
The applicable price is the one mentioned on the online Internet site at the time the Participant makes his/her reservation.
The Participant acknowledges having read the essential characteristics of the retreat and in particular the price, location, dates and times of arrival and departure.
The prices displayed on the Website are valid only for the dates indicated on the reservation confirmation. The prices take into account the VAT applicable on the day of the reservation and any change in the applicable VAT rate will be automatically reflected in the prices indicated.
The services are provided at the prices in force on the site, at the time the order is registered by the seller. The prices are expressed in EUROS and all taxes included (TTC). In the case of a modification of prices, these change only for the future orders, the orders already paid will not be affected by the new tariff conditions. The payment requested from the customer corresponds to the total amount of the purchase. An invoice can be requested by email at contact@lendroitwellness.fr. The payment of the services is made by bank transfer. The seller cannot be held responsible in case of fraudulent use of the payment methods used.
The seller will not be held to proceed to the supply of the services ordered by the customer if this one does not pay him the price in totality in the conditions indicated above. In accordance with the regulations in force, the bank details of customers are not kept by the Seller.
In the absence of any mention to the contrary in the description of the Program, the prices displayed do not include the following optional services and expenses
- transportation to and from the Retreat location;
- by default, anything not described as included in the Retreat price on the Program presentation materials.
ARTICLE 7 - RESERVATION OF RETREATS AND PAYMENT
The reservation of a Cure is made by means of a registration by telephone or by e-mail, a deposit is requested in order to guarantee the reservation. Payments are made by bank transfer.
Following the reservation, a health questionnaire is sent to personalize the program.
The balance of the retreat is to be paid approximately 3 weeks before the date of the event, on invoice.
The bank details of DB WELLNESS will be communicated by email.
Upon receipt of the payment, DB WELLNESS will send the Participant, depending on availability, a written confirmation of the reservation by e-mail.
If DB WELLNESS is unable to register the reservation, it shall return the payment sent by the Participant to the Participant, unless an alternative solution has been found by mutual agreement.
The balance of the Retreat fee shall be paid no later than 15 days before the start of the Retreat. Once the balance of the payment has been received, DB WELLNESS shall send the Participant confirmation of acceptance of the reservation for the Retreat. No reservation shall be deemed final until the balance has been paid in full.
An invoice will be sent to the Participant upon request.
In the event of non-payment of the sums due by the Participant, DB WELLNESS reserves the right to unilaterally cancel the reservation and to retain any deposit paid, by way of fixed compensation.
ARTICLE 8 - SERVICE
L'Endroit Wellness offers cures and retreats dedicated to well-being and sport in prestigious houses located in the Luberon and in the Alpilles, in the heart of a preserved nature. These exclusive programs are held in intimate groups for an optimal quality of service. The yoga and sports classes and the treatments are personalized according to the needs of the clients for a truly tailor-made experience. The services offered in the different programs are varied and are based on different themes depending on the season: Vitality, immunity, detoxification, weight loss, sports performance...
The programs offered by L'Endroit Wellness can be 3 to 5 day cures or half days.
ARTICLE 9 - CHANGES TO SERVICES AND PRICES
Prices for our services are subject to change without notice.
We reserve the right at any time to modify or discontinue the Service (or any portion or content of the Service) without notice and at any time.
We will not be responsible or liable to you or any third party for any modification, suspension or discontinuance of the Service.
We reserve the right, but are not obligated, to limit sales of our services to any person, and in any geographic area or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any service we offer. All service descriptions and prices are subject to change at any time without notice, at our sole discretion. We reserve the right to discontinue any service at any time. Any offer of service made on this site is void where prohibited by law.
We do not warrant that the quality of any services, information, or other merchandise obtained or purchased by you will meet your expectations, or that any errors in the Service will be corrected.
ARTICLE 10 - CANCELLATION BEFORE THE BEGINNING OF THE STAY
Reservations for events may not be subject to the withdrawal period, pursuant to Article L. 221-28 12° of the Consumer Code.
Any cancellation by a Participant must be notified to DB WELLNESS by sending either:
- a letter addressed to DB WELLNESS, 181 rue Camille Flammarion, 34000 Montpellier, by registered mail with return receipt, it being specified that the date mentioned by the post office on the notice of receipt shall be that of the cancellation
- by e-mail to the following address: contact@lendroitwellness.fr
Depending on the case, cancellation by a Participant may give rise to compensation from DB WELLNESS under the following conditions
if the cancellation is notified no later than 30 days before the first day of the Cure, DB WELLNESS will refund the full amount of the Cure and the treatments paid by the Participant;
If the cancellation is notified between 29 and 16 days before the first day of the Cure, DB WELLNESS will retain 50% of the total amount of the Cure and the treatments paid for by the Participant as a lump-sum compensation;
If the request for cancellation is made less than 15 days before the first day of the Cure, 100% of the total amount of the Cure shall be paid to DB WELLNESS as a lump-sum compensation.
Any services booked and not consumed by the Participant as part of the Cure shall not be reimbursed.
In all cases, all costs, charges and damages incurred by the Participant in connection with his or her personal organization, and in particular the costs of transportation to the location of the Cure, shall be borne exclusively by the Participant.
In the event of cancellation of the Cure by DB WELLNESS, the price of the Cure booked shall be refunded in full to the Participant.
ARTICLE 11 - PHYSICAL CONDITIONS AND MEDICAL CERTIFICATE
Each Participant declares that he/she is in good health and able to perform several hours of daily sport. He or she therefore declares that he or she is participating in the Retreat with full knowledge of the facts after having, where applicable, consulted his or her attending physician or, if requested, a physician recommended by DB WELLNESS confirming that the Participant is fit to participate in the Retreat.
ARTICLE 12 - OPTIONAL TOOLS
We may provide you with access to third party tools over which we have no control or influence.
You acknowledge and agree that we provide access to such tools on an "as is" and "as available" basis, without any warranties, representations or conditions of any kind and without any endorsement. We will have no legal liability arising from or related to the use of these optional third-party tools.
If you use any of the optional tools offered on the Site, you do so at your own risk and discretion, and you should consult the terms and conditions under which such tools are offered by the relevant third party provider(s).
We may also, in the future, offer new services and/or features on our Site (including new tools and resources). These new features and services will also be subject to these General Terms and Conditions of Sale and Use.
ARTICLE 13 - THIRD PARTY LINKS
Some content, products and services available through our Service may include materials from third parties.
Third party links on this site may direct you to third party websites that are not affiliated with us. We are not required to review or evaluate the content or accuracy of these sites, and we do not warrant or assume any responsibility for any content, website, products, services or other items accessible on or from such third party sites.
We are not responsible for any harm or damage related to the purchase or use of any goods, services, resources, content, or any other transactions conducted in connection with such third-party websites. Please read the policies and practices of third parties carefully and make sure you understand them before engaging in any transactions. Complaints, claims, concerns, or questions regarding these third party products should be submitted to the third party.
ARTICLE 14 - USER COMMENTS, SUGGESTIONS AND OTHER SUBMISSIONS
If, at our request, you submit specific content (e.g., to enter contests), or if, without our request, you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by e-mail, by mail, or otherwise (collectively, "Comments"), you grant us the right, at any time, and without limitation, to edit, copy, publish, distribute, translate, and otherwise use in any media any Comments you send us. We are not and shall not be obligated to (1) maintain the confidentiality of any Comments; (2) pay compensation to anyone for any Comments provided; or (3) respond to any Comments.
We may, but are under no obligation to, monitor, edit or remove content that we believe, in our sole discretion, to be unlawful, offensive, threatening, abusive, defamatory, pornographic, obscene or otherwise objectionable, or that infringes any intellectual property or these Terms and Conditions.
You agree to write comments that do not violate the rights of third parties, including copyrights, trademarks, privacy, personality, or other personal or proprietary rights. You also agree that your comments will not contain any unlawful, libelous, defamatory, offensive or obscene material, nor will they contain computer viruses or other malicious software that could in any way affect the operation of the Service or any associated website. You may not use a false email address, pretend to be someone you are not, or attempt to mislead us and/or third parties as to the origin of your comments. You are solely responsible for all comments you post and their accuracy. We take no responsibility and assume no liability for any comments you post or that any other third party posts.
ARTICLE 15 - PERSONAL INFORMATION
The submission of your personal information on our website is governed by our Privacy Policy.
ARTICLE 16 - ERRORS, INACCURACIES AND OMISSIONS
There may be times when information on our site or in the Service may contain typographical errors, inaccuracies or omissions that may relate to product descriptions, prices, promotions, offers, product shipping charges, delivery times and availability. We reserve the right to correct any errors, inaccuracies, omissions, and to change or update information or cancel orders, if any information on the Service or any associated website is inaccurate, at any time without notice (including after you have placed your order).
We are under no obligation to update, modify or clarify any information on the Service or any associated website, including but not limited to pricing information, except as required by law. No defined update or refresh date in the Service or any associated website should be taken as a basis for concluding that the information in the Service or any associated website has been changed or updated.
ARTICLE 17 - PROHIBITED USES
In addition to the prohibitions set forth in the General Terms and Conditions of Sale and Use, you are prohibited from using the Website or its contents: (a) for illegal purposes; (b) to induce others to perform or participate in illegal acts; (c) to violate any regional ordinance or any international, federal, provincial or state law, rule or regulation; (d) to infringe or violate our intellectual property rights or those of third parties; (e) harass, abuse, insult, hurt, defame, slander, libel, disparage, intimidate, or discriminate against anyone based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) submit false or misleading information (g) to upload or transmit viruses or any other type of malicious code that will or may be used to compromise the functionality or operation of the Service or any associated, unrelated website or the Internet; (h) to collect or track the personal information of others (i) to spam, phish, hijack, extort information, browse, explore or scan the web (or any other resource); (j) for obscene or immoral purposes; or (k) to interfere with or circumvent security measures of our Service, any other website, or the Internet. We reserve the right to terminate your use of the Service or any related website for violating the prohibited uses.
ARTICLE 18 - DISCLAIMER OF WARRANTIES AND LIMITATION OF LIABILITY
We do not warrant or represent that your use of our Service will be uninterrupted, timely, secure or error-free.
We do not warrant that the results that may be obtained through the use of the Service will be accurate or reliable.
You agree that from time to time we may discontinue the Service for indefinite periods of time or cancel the Service at any time without notice to you.
You expressly agree that your use of, or inability to use, the Service is at your sole risk. The Service and all products and services provided to you through the Service are (unless otherwise expressly stated by us) provided on an "as is" and "as available" basis for your use without representation, warranty or condition of any kind, either express or implied, including all implied warranties of merchantability or fitness for a particular purpose, durability, title and non-infringement.
In no event shall DB Wellness SAS, our directors, officers, affiliates, agents, contractors, interns, suppliers, service providers and licensors be liable for any injury, loss, claim, or direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, but not limited to, lost profits, lost revenue, lost savings, lost data, replacement costs, or any similar damages, whether in contract, tort (even negligence), in contract, tort (including negligence), strict liability or otherwise, arising out of your use of any service or product from the Service, or for any other claim relating in any way to your use of the Service or any product, including but not limited to any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the Service or any content (or product) posted, transmitted, or otherwise made available through the Service, even if you have been advised of the possibility of such claims arising. Because some states or jurisdictions do not allow the exclusion or limitation of liability for consequential or incidental damages, our liability will be limited to the maximum extent permitted by law.
In no event shall SAS DB WELLNESS be liable for any delay, failure to perform, or breach of contract, whether in whole or in part, attributable to the Participant.
SAS DB WELLNESS shall not be liable for the personal belongings of the Participants (in particular cameras, computers, cell phones, jewelry, cash, etc.). It is the responsibility of each Participant to take all measures to ensure the security of his or her belongings, it being understood that SAS DB WELLNESS does not guarantee the inviolability of the rooms and in particular the fact that they can be locked.
Likewise, SAS DB WELLNESS shall not be liable for any damage resulting directly or indirectly from the use of the outdoor parking lots.
ARTICLE 19 - FORCE MAJEURE
Force majeure is defined in Article 1218 of the French Civil Code as any event beyond the control of the debtor, which could not reasonably be foreseen at the time of the conclusion of the contract and the effects of which cannot be avoided by appropriate measures, and which prevents the debtor from performing his obligation.
If the impediment is temporary, performance of the obligation is suspended, unless the resulting delay justifies termination of the contract. If the impediment is permanent, the contract shall be terminated by operation of law and the parties shall be released from their obligations in accordance with Articles 1351 and 1351-1 of the Civil Code.
Neither SAS DB WELLNESS nor the Participant shall be held liable in the event of failure to perform, total or partial failure to perform, or delay in performing any of the obligations resulting from force majeure.
Any adjournment or cancellation on the part of SAS DB WELLNESS for sanitary and epidemiological reasons, and in particular because of the Covid-19 sanitary crisis, shall give rise to a refund.
ARTICLE 20 - COMPENSATION
You agree to indemnify, defend and hold harmless DB Wellness, our parent company, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable attorneys' fees, made by any third party due to or arising out of your breach of these General Terms and Conditions of Sale and Use or the documents to which they refer, or your violation of any law or the rights of a third party.
ARTICLE 21 - SEVERABILITY
In the event that any provision of these Terms and Conditions Terms of Sale and Use is held to be unlawful, void or unenforceable, such provision shall nonetheless be enforced to the fullest extent permitted by law, and the unenforceable portion shall be deemed severed from these Terms and Conditions of Sale and Use, such severance not to affect the validity and enforceability of any remaining provisions.
ARTICLE 22 - TERMINATION
The obligations and liabilities incurred by the parties prior to the date of termination shall survive the termination of this Agreement for all purposes.
These Terms and Conditions of Sale and Use are effective unless and until terminated by either you or not. You may terminate these Terms and Conditions of Sale and Use at any time by notifying us that you no longer wish to use our Services, or when you cease using our site.
If we determine, in our sole discretion, that you are unsuccessful, or if we suspect that you have been unable to comply with the terms of these General Terms and Conditions of Sale and Use, we may also terminate this agreement at any time without notice to you and you will remain liable for all amounts owing up to and including the date of termination, and/or we may not allow you access to our Services (or any part thereof).
ARTICLE 23 - COMPLETENESS OF AGREEMENT
Our failure to exercise or enforce any right or provision of these General Terms and Conditions of Sale and Use shall not constitute a waiver of such right or provision.
These General Terms and Conditions of Sale and Use or any other operating policies or rules posted by us on this site or in connection with the Service constitute the entire agreement and understanding between you and us and govern your use of the Service, and supersede all prior and contemporaneous communications, proposals and understandings, whether oral or written, between you and us (including, but not limited to, any prior version of the General Terms and Conditions of Sale and Use).
Any ambiguity in the interpretation of these General Terms and Conditions of Sale and Use shall not be construed to the detriment of the drafting party.
ARTICLE 24 - APPLICABLE LAW
These General Terms and Conditions of Sale and Use, as well as any separate agreement through which we provide you Services, shall be governed by and construed in accordance with the laws in force at 181, rue Camille Flammarion, 34000, Montpellier, France.
ARTICLE 25 - CHANGES TO THE GENERAL TERMS AND CONDITIONS OF SALE AND USE
You can consult the most recent version of the General Conditions of Sale and Use at any time on this page.
We reserve the right, at our sole discretion, to update, modify or replace any part of these Terms and Conditions of Sale and Use by posting updates and changes on our site. It is your responsibility to visit our site regularly to check for changes. Your continued use of or access to our site following the posting of any changes to these General Terms and Conditions of Sale and Use constitutes acceptance of those changes.
ARTICLE 26. NEWSLETTERS
The user may, if he wishes, subscribe to the Newsletter distributed by the Provider by checking the corresponding box on the Website. By accepting the subscription to the Newsletter published on the Website, the user authorizes the Provider to send him/her e-mails to the address he/she will have given when visiting the Website. Unsubscribing to the Newsletter is possible at any time by sending an e-mail to the address contact@lendroitwellness.fr or by unsubscribing at the bottom of the Newsletter. The user may, if he/she wishes, subscribe to the Newsletter by checking the corresponding box on the Site. By accepting the subscription to the Newsletter published on the Site, the user authorizes the service provider to send him/her e-mails to the address he/she will have given when visiting the Site. The participant can unsubscribe to the Newsletter at any time by sending an e-mail to the address contact@lendroitwellness.fr or by unsubscribing at the bottom of the Newsletter.
ARTICLE 27 - COMPLAINTS
Any claim concerning a Retreat must be made either:
- by registered mail with return receipt requested, addressed to DB WELLNESS, 181 rue Camille Flammarion 34000 MONTPELLIER, it being specified that the date of this letter will be mentioned on the notice of receipt by post.
- sending an e-mail to the address diane@wellness-consulting.fr.
It is nevertheless recommended that the Participant make his or her claims within a short period of time following the Retreat that he or she has attended, accompanied by any useful supporting documents.
Any disputes that may arise between the Participant and DB WELLNESS and that cannot be resolved amicably or through mediation between DB WELLNESS and the Participant shall be submitted to the competent courts under the conditions of ordinary law.
ARTICLE 28 - PROTECTION OF PERSONAL DATA
The Participant agrees that personal data concerning him/her may be processed in connection with the use of the Website and/or reservations that may be made through the Website.
The use of personal data shall be carried out under the responsibility of DB WELLNESS in strict compliance with the legal and regulatory requirements for the security and confidentiality of such data.
In accordance with Regulation (EU) 2016/679 of April 27, 2016 on the protection of individuals with regard to the processing of personal data and on the free movement of such data (RGPD) and with the amended "Data Protection Act" of January 6, 1978, the Customer has, in particular, a right of access, rectification, deletion, opposition, and limitation of the processing of his or her personal data.
The Participant also has the right to lodge a complaint with the National Commission for Information Technology and Civil Liberties.
For more information, the Client is invited to consult the Personal Data Protection Policy of DB WELLNESS, which can be accessed from the RGPD and Personal Data Protection Policy tab of the Website.
For any question relating to data protection or to exercise these rights, the Client may send an email directly to the following email address: contact@lendroitwellness.fr or a letter to the registered office of SAS DB WELLNESS whose address is 181 rue Camille Flammarion, 34000 Montpellier, France, accompanied by proof of identity.
ARTICLE 29 - CONTACT DETAILS
Questions regarding the General Terms and Conditions of Sale and Use should be sent to contact@lendroitwellness.fr.